When your roof fails at 2 AM or during a downpour, Gary Thompson answers the phone. Fast temporary protection followed by permanent repair, across the entire Inland Empire.
A roof emergency does not follow business hours. Tree limbs fall at midnight. Flashing separates during a Saturday rainstorm. A pipe boot cracks on a holiday weekend and water starts streaming into your living room. The damage compounds by the minute, and every hour you wait means more saturated insulation, more ruined drywall, and a higher repair bill.
Gary Thompson has been taking emergency calls across the Inland Empire for 35 years. He does not route you to a call center or an answering service. You get Gary directly, and he mobilizes fast. In most cases, Thompson Roofing has a crew on-site within hours to stop active water intrusion, cover exposed areas, and prevent further interior damage.
Emergency service does not mean emergency pricing. Gary quotes the same honest rates at midnight that he charges at noon. He tarps or boards what needs immediate protection, documents everything for your insurance carrier, then schedules the permanent repair for the earliest available window. No panic-driven upselling. No inflated invoices because you called at a bad time.
We carry tarps, plywood, roofing cement, and common flashing components on every truck. Most temporary repairs are completed in a single visit, buying you the time needed to plan and fund the permanent fix without ongoing water damage.
Not every roof problem is an emergency, but these situations require immediate attention to prevent escalating damage and cost.
Water dripping or flowing through your ceiling, walls, or around windows during or after rain. This means the roof barrier is breached and every minute of delay adds damage to insulation, drywall, framing, and personal property below.
A fallen tree, large branch, or wind-lifted section has physically broken through the roof deck or displaced a large area of roofing material. The interior is exposed to weather and cannot be left unprotected overnight.
High winds have stripped shingles, tiles, or metal panels from a significant area, leaving underlayment or decking exposed. If rain is forecast in the next 24 to 48 hours, this needs emergency tarping before the next weather event.
Flashing around chimneys, skylights, or roof-to-wall transitions has pulled away or rusted through, creating a direct path for water. These failures dump water into wall cavities where mold develops within 48 hours.
Standing water on a commercial or residential flat roof with no drain path. Extended ponding accelerates membrane deterioration and can cause structural loading issues, especially on older buildings in Corona and San Bernardino.
Even if the structure was not fully involved, heat and smoke damage to roofing materials compromises their waterproofing ability. The damaged section needs covering before any rain exposure, especially during Inland Empire wildfire season.
From phone call to permanent fix, here is exactly what happens when you reach Gary with a roof emergency.
Describe the situation. Gary assesses urgency over the phone and dispatches a crew with the right materials. No phone tree, no hold music.
We arrive within hours with tarps, plywood, roofing cement, and fasteners. The immediate goal is stopping water entry and preventing further damage to your home.
Once the immediate threat is handled, we document damage, prepare your insurance claim materials, and schedule the permanent repair for the earliest possible date.
Most roofing companies forward after-hours calls to a third-party answering service that takes a message. Maybe someone calls you back in the morning. Maybe not until Monday. Your ceiling keeps dripping the entire time.
When you call Thompson Roofing, you get Gary Thompson. He has been doing this for 35 years, lives in the area, and treats every emergency like it is his own house. He does not send unvetted subcontractors. He mobilizes his own crew and in many cases is on the roof himself.
Do not wait for water damage to spread. Gary answers day and night for roof emergencies across the Inland Empire.
For active emergencies, calling is fastest. If the situation allows time, fill out this form and Gary will respond as quickly as possible with next steps.
